Shipping Policy
Last updated: August 27, 2026
At MajlisMart, we aim to process and deliver your order as quickly and reliably as possible.
Processing Time
All orders are processed within 1–2 business days.
Orders are processed and prepared for shipment from Monday to Saturday. Orders placed on UAE public holidays will be processed on the next business day.
Shipping Rates & Delivery Timeframes
| Destination | Processing Time | Estimated Transit Time | Shipping Cost |
|---|---|---|---|
| UAE | 1–2 business days | 3–5 business days | Free |
| GCC (KSA, Kuwait, Bahrain, Qatar, Oman) | 1–2 business days | 4–7 business days | Calculated at checkout |
| Rest of Middle East | 1–2 business days | 7–10 business days | Calculated at checkout |
| International | 1–2 business days | 10–14 business days | Calculated at checkout |
For UAE orders, the total estimated delivery time is approximately 4–7 business days, including processing and transit time.
Delivery timeframes are estimates and may vary depending on the destination, courier availability, customs clearance, public holidays, weather conditions, or other circumstances beyond our control.
UAE Shipping
We offer free standard shipping on all orders delivered within the United Arab Emirates.
UAE orders are normally processed within 1–2 business days and delivered within approximately 3–5 business days after dispatch.
Therefore, the overall estimated delivery time for UAE orders is approximately 4–7 business days from the date the order is placed.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation with a tracking number, where tracking is available.
You can use the tracking number to follow your shipment through the courier's tracking system.
Please note that tracking information may take some time to become available after the shipment has been dispatched.
Customs & Duties
For orders shipped outside the UAE, customs fees, import duties, taxes, or other charges may apply depending on the destination country.
These charges are the responsibility of the customer and are not included in the order total unless specifically stated otherwise.
MajlisMart is not responsible for delays caused by customs clearance or customs-related procedures.
Shipping Restrictions
Some products may not be available for shipment to certain countries due to local laws, regulations, product restrictions, or courier limitations.
If we are unable to ship an order to your location, we will notify you and provide an appropriate refund where applicable.
Delayed, Damaged or Lost Packages
If your order is significantly delayed, arrives damaged, or appears to be lost in transit, please contact us as soon as possible at info@majlismart.com.
For damaged items, please provide clear photos or videos of the product and its packaging where possible. This will help us assess the issue and work with the courier to resolve it.
If a package is confirmed as lost in transit, we will work with the courier to investigate the matter and determine the appropriate resolution.
Incorrect or Incomplete Delivery Information
Customers are responsible for providing accurate and complete delivery information, including their name, address, phone number, and other required contact details.
If an order cannot be delivered because of incorrect or incomplete information provided by the customer, additional delivery charges may apply for re-shipment.
Delivery Attempts
Our courier may make one or more delivery attempts depending on the courier's procedures.
If the customer is unavailable or cannot be reached, the courier may contact the customer to arrange another delivery attempt.
Contact Us
If you have any questions regarding shipping or delivery, please contact us:
Email: info@majlismart.com
WhatsApp: +971 56 981 9317
Address: Dubai, United Arab Emirates